Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with Pure Loom. We are committed to delivering your orders safely and on time.
Order Processing
Orders are processed within 1–3 business days after confirmation. Once your order has been shipped, you will receive delivery updates through the provided contact details.
Delivery Time
Delivery usually takes 3–7 business days depending on your location and courier service availability.
Shipping Charges
Shipping charges are calculated at checkout. Any applicable delivery charges will be displayed before completing your order.
Delivery Information
Customers are responsible for providing accurate name, phone number, and delivery address. Pure Loom is not responsible for delays caused by incorrect information provided by the customer.
Courier Delays
Delivery times may be affected by courier delays, weather conditions, public holidays, or other circumstances beyond our control.
Damaged or Missing Orders
If your order arrives damaged or there is an issue with your delivery, please contact us within 24–48 hours with your order details.
Contact Us
For any shipping-related questions, please contact Pure Loom through the contact information provided on our website.
Thank you for choosing Pure Loom.